Privacy Policy
Last Updated: December 8, 2025
At Cranix Ltd ("we", "us", or "our"), we respect your privacy. This policy explains how we handle information across our ecosystem of products.
1. CranixCloud (Desktop App)
CranixCloud is a desktop client for streaming audio.
- Local Data Storage: CranixCloud stores your preferences, settings, and cache locally on your device. We do not upload this data to our servers.
- Third-Party Auth: SoundCloud authentication tokens are stored securely on your local machine. Cranix Ltd never sees your password.
2. Cranix Bot (Discord App)
- IDs: We store User IDs and Server IDs to manage permissions, configurations, and moderation logs.
- Message Content: Messages are processed in real-time for auto-moderation commands and discarded immediately. We do not store chat logs permanently.
3. CranixOne (Communication Platform)
Currently in development. Our privacy principles for this platform are:
- End-to-End Encryption: We aim to implement E2EE for all private messaging and calls, meaning even we cannot read your messages.
- Metadata: We may store minimal metadata (time of call, participants) to facilitate connection stability.
4. CraNotes (Note-Taking)
- Offline-First: CraNotes is designed to store data locally on your device by default.
- Cloud Sync: If you opt-in to cloud sync, your notes will be encrypted before being uploaded to our servers. We utilize zero-knowledge encryption where possible.
5. Cranexus (Game Stats)
- Public APIs: Cranexus aggregates data from public game APIs (e.g., Riot Games, Valve). We do not collect personal game credentials (passwords).
- Analytics: We may analyze your match history to provide performance insights. This data is anonymized where possible.
6. Data Retention & Deletion
You may request data deletion at any time by contacting us via our Support Server. For local-only apps (CranixCloud, CraNotes offline), simply uninstalling the app removes the data.
7. Contact Us
If you have any questions, please open a ticket in our Discord Support Server.